At 877, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.
Our Commitments
Six core privacy commitments that every 877 player in Bangladesh can count on, every single day.
877 never sells your personal data to third parties. Your name, contact details, and transaction history are used only to operate your account and improve your experience on the platform.
877 only collects the data that is genuinely necessary to run your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.
All data transmitted between your device and the 877 platform is encrypted using TLS. Stored data is protected with AES-256 encryption. Your information is secure at every point in the system.
You can access, correct, or request deletion of your personal data at any time by contacting the 877 support team. Your rights over your own data are real and enforceable.
877 uses only the cookies and tracking tools that are necessary for the platform to function and for us to understand how to improve it. We don't use invasive third-party advertising trackers.
If you've opted in to receive promotional communications from 877, you can opt out at any time — either through your account settings or by contacting support. We respect your inbox.
877 ("we", "us", "our") operates the online gaming platform available at 877.one. This Privacy Policy applies to all players who access the 877 platform from Bangladesh and explains how we handle personal data collected through the platform, including during registration, gameplay, deposits, withdrawals, and customer support interactions.
877 is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is used, and we are accountable for keeping it safe. If you have any questions about how 877 handles your personal data, contact us at [email protected].
This policy covers data collected via the 877 website and mobile app. It does not cover third-party websites or services that may be linked from the platform.
877 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. Here is a clear breakdown of what we collect and why:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform logs |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically via platform activity |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
877 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
Every piece of data that 877 collects is used for a specific, legitimate purpose. We do not use your data in ways that are unrelated to operating the platform or fulfilling our legal obligations. Here is how your data is used:
Marketing opt-in only: 877 will never send you promotional messages unless you have explicitly opted in. You can withdraw your consent at any time through your account settings or by contacting support.
877 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
877 does not sell your personal data. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect the safety of our players. The categories of third parties with whom we may share data are:
All third parties who process data on behalf of 877 are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for their own purposes.
877 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction records | 5 years from transaction date | Anti-money laundering obligations |
| Support communications | 2 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn | Proof of consent for marketing communications |
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
The 877 platform uses cookies — small text files stored on your device — to make the platform work correctly and to help us understand how players use it. We use the following categories of cookies:
877 does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform.
877 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:
While 877 takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your account has been compromised, contact the 877 support team immediately at [email protected].
Your role in security: 877 will never ask for your password via email, chat, or phone. If anyone claiming to be from 877 asks for your password, do not share it and report the contact to our support team immediately.
As a player at 877, you have the following rights over your personal data. To exercise any of these rights, contact the 877 support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data that 877 holds about you.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for us to hold it.
Ask us to limit how we use your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing based on legitimate interests, including direct marketing communications.
Some rights are subject to legal limitations. For example, 877 may be required to retain certain transaction records for regulatory compliance even if you request deletion. We will always explain clearly if a limitation applies to your request.
The 877 platform is strictly for adults aged 18 and over. 877 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, the account will be immediately closed, all data will be deleted, and any deposited funds will be returned to the original payment method.
If you believe a minor has accessed or registered at 877, please contact us immediately at [email protected] so we can take prompt action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
877 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your data, 877 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 877 platform after the updated policy has been published constitutes your acceptance of the revised terms.
We recommend bookmarking this page and checking it periodically. The current version of the 877 Privacy Policy is always available at 877.one/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 877 handles your personal data, please get in touch with the support team:
877 is committed to handling all privacy-related queries and complaints fairly and promptly. If you are not satisfied with our response, you may escalate your complaint by replying to the original support thread and requesting a senior review.
Play with Confidence
Register in under two minutes, deposit via bKash or Nagad, and play on a platform that treats your personal data with the same care it gives your winnings.
18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.